Refund Policy

At Truemiles Inspections, customer satisfaction is our priority. Our refund policy ensures fair and transparent service.

Eligible Refund Cases:

• Inaccurate Data: Refunds are issued if there are proven inaccuracies in your report. Supporting evidence is required.
• Report Not Received: If your report is not delivered, contact us for a reissue or refund.
• Overcharging: Any overpayments will be refunded.
• System Errors: Duplicate charges or empty reports qualify for a full refund.

Non-Refundable Situations:

• No refund will be issued if the report data is accurate and delivered as promised.
• Refund requests that do not meet the above criteria will be declined.

How to Request a Refund:

• 📧 Email: info@truemilesinspections.com
• 💬 Live Chat: Available on our website

Refunds are processed within 3-5 business days using your original payment method.

Chargebacks:

Initiating a chargeback without contacting us may delay your resolution. Please reach out to our support team first for a faster outcome